Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Standard shipping typically takes 3–7 business days after processing, depending on your location. Shipping times may vary during holidays, sales, or high-volume periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any promotions for free shipping will be clearly stated on our website.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Incorrect Address / Undeliverable Packages

Please ensure your shipping address is correct at checkout. Originalbae is not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer is responsible for reshipping costs.

Lost or Stolen Packages

Originalbae is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package is lost, please contact the shipping carrier directly with your tracking information.

Shipping Delays

Shipping delays caused by the carrier, weather, or other unforeseen circumstances are outside of our control. We appreciate your patience.